Terms of Service

Effective July 2026

These Terms of Service ("Terms") govern your use of the PropertyFleet platform, including the website, web application, mobile interfaces, APIs, and the Stewart AI advisor (collectively, the "Service"), provided by Truth Technologies LLC dba PropertyFleet.ai ("PropertyFleet," "we," "us"). By creating an account or using the Service, you agree to these Terms.

1. Eligibility and account

You must be at least 18 years old and capable of entering into a binding agreement. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us at [email protected] if you suspect unauthorized access.

2. Subscriptions and billing

PropertyFleet is offered on a paid subscription basis. Your plan, price, and any discount are shown at checkout and on your billing page. Subscriptions renew automatically at the then-current rate unless cancelled before the renewal date. Refunds are not provided for partial billing periods. You may cancel at any time; cancellation takes effect at the end of the current billing period. We may change pricing with at least 30 days written notice; material changes will not affect your current paid period.

3. Acceptable use

You agree not to use the Service for any unlawful purpose (fair housing, tenant privacy, anti-discrimination, etc.), misrepresent or impersonate, attempt unauthorized access to other customers' data or our systems, interfere with the Service, use Stewart to generate content that violates a tenant's legal rights, or resell the Service except as permitted. We may suspend or terminate accounts that violate these terms.

4. SMS notifications

By providing your phone number during registration and checking the opt-in box, you consent to receive SMS notifications from PropertyFleet related to your account activity, including maintenance updates, lease alerts, and service reminders. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for support. See our SMS Messaging Terms for the full opt-in method, message categories, and HELP/STOP behavior.

Account-user consent only. The opt-in above covers messages we send to you, the account user who provided the number. It is separate from your responsibility (Section 5) to obtain any required consents from your tenants or other third parties before adding their numbers.

5. Your data, your responsibilities

You retain ownership of all data you submit. We process it on your behalf as your service provider. You are responsible for obtaining consents required from tenants or third parties, the accuracy of information you provide, backing up critical data, and compliance with all laws governing your properties (landlord-tenant law, fair housing, building codes, tax, and licensing).

6. The Stewart AI advisor — important disclaimers

Stewart is decision support, not a licensed professional. Stewart is not a licensed attorney, real estate broker, CPA, property manager, or other licensed professional, and its suggestions are not a substitute for professional advice in your jurisdiction. Before taking material action — filing an eviction, signing a lease, a large capital expenditure, responding to a habitability complaint, or a tax-sensitive decision — consult an appropriate licensed professional. Outputs are generated by large language models which may occasionally be inaccurate; you are responsible for reviewing them before acting.

7. Service availability

We target high availability but do not guarantee uninterrupted access. The Service is provided on an "as is" and "as available" basis. Planned maintenance, third-party outages, and force-majeure events can affect availability.

8. Intellectual property

PropertyFleet retains all rights in the Service, including its software, design, content (other than your data), and the Stewart system prompts and base knowledge. You grant us a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, and process your data solely to provide the Service. This does not extend to training models made available to other customers.

9. Termination

You may cancel anytime from your account settings. We may suspend or terminate for violation of these Terms, non-payment, or legal requirements, with notice when feasible. On termination you may export your data for 30 days; after that it is deleted per our retention schedule.

10. Disclaimers and limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. PROPERTYFLEET'S AGGREGATE LIABILITY IS LIMITED TO THE AMOUNT YOU PAID IN THE TWELVE MONTHS PRECEDING THE CLAIM, AND WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. Some jurisdictions do not allow certain exclusions, so they may not fully apply to you.

11. Indemnification

You agree to indemnify and hold PropertyFleet harmless from claims, losses, or expenses arising from your violation of these Terms or applicable law, or your wrongful submission of third-party data.

12. Dispute resolution and governing law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. Disputes will be resolved exclusively in the state or federal courts located in Delaware.

13. Changes to these Terms

We may update these Terms; the updated version will be posted here with a new effective date, and material changes communicated by email at least 30 days before they take effect.

14. Contact

Questions about these Terms? [email protected]